When you go into a negotiation, do you always expect to win?

Доклад, 01 Марта 2012, автор: пользователь скрыл имя

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Let me illustrate that for you. Something that was sort of shared with me early in my career was the mnemonic L-I-M and that's Like, Intend, Must. What would I like to do, what would I intend to do, and what must I do? And this is probably well illustrated by a recent contract that we negotiated in the UK with a major leisure company

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